Terms of Service

April 2026

Overview

Welcome to Ride Off Grid. These Terms of Service ("Terms") govern your access to and use of our website located at rideoffgrid.com and any related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Eligibility

By using our Services, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms.

If you are using the Services on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these Terms.

Accounts and Registration

Account Creation

To access certain features, you may be required to create an account. You agree to:

Provide accurate and complete information during registration
Keep your account information up to date

Account Responsibility

You are responsible for:

Maintaining the confidentiality of your login credentials
All activity under your account
Notifying us immediately of any unauthorized use

Orders and Payment

Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

Pricing

Prices may change without notice, but changes will not affect confirmed orders.

Payment Methods

We accept the following payment methods:

Visa
Mastercard
American Express
Discover
Shop Pay
Apple Pay (where available)
Google Pay (where available)
PayPal

Payments are processed securely through Shopify Payments and third-party providers.

You agree to provide accurate and complete billing information.

Order Acceptance

An order is considered accepted once payment has been successfully processed and a confirmation email has been sent.

We reserve the right to refuse or cancel any order, including but not limited to:

Product availability issues
Errors in pricing or product information
Suspected fraudulent or unauthorized activity

Shipping and Delivery

Please refer to our Shipping Policy for full details on processing times, shipping methods, and delivery estimates.

All shipments are arranged with trusted carriers. Risk of loss transfers once the shipment is handed off to the carrier. However, we will assist with any issues involving damaged or lost shipments in accordance with our Returns & Refunds Policy.

Refunds and Returns

Please refer to our Refunds & Returns Policy for complete information on returns, exchanges, and refunds.

Intellectual Property

All content on this website (rideoffgrid.com,) including text, graphics, logos, images, and software, is the property of Ride Off Grid or its suppliers and is protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes.

You agree not to:

Reproduce, duplicate, or resell any part of the Services without permission
Use our name, branding, or trademarks without written consent

User Content

If you submit or post content ("User Content"), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content.

You agree not to submit content that:

Is illegal, harmful, abusive, or offensive
Violates the rights of others, including intellectual property rights

Prohibited Activities

You agree not to:

Use the Services for any unlawful purpose
Interfere with or disrupt the website or its infrastructure
Attempt to gain unauthorized access to systems or accounts

Disclaimers

The Services are provided on an "as is" and "as available" basis without warranties of any kind.

We do not guarantee that:

The Services will meet your expectations
The Services will be uninterrupted or error-free
The information provided will always be accurate or reliable

Limitation of Liability

Ride Off Grid shall not be liable for any indirect, incidental, or consequential damages arising from:

Your use or inability to use the Services
Unauthorized access to your data
Service interruptions or failures

Indemnification

You agree to indemnify and hold harmless Ride Off Grid and its affiliates from any claims, damages, or expenses resulting from:

Your use of the Services
Your violation of these Terms
Your violation of any third-party rights

Termination

We reserve the right to suspend or terminate access to the Services at any time, without notice, if these Terms are violated.

Governing Law

These Terms are governed by the laws of the United States and the State of Wisconsin.

Changes to These Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Services constitutes acceptance of the updated Terms.

Miscellaneous

Severability

If any provision is found to be invalid, the remaining provisions will remain in effect.

Entire Agreement

These Terms represent the entire agreement between you and Ride Off Grid.

Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

Ride Off Grid

Phone: 608-351-0240
Email: support@rideoffgrid.com
Business Hours: Business Hours: M-F 9AM-9PM · Sat & Sun 11AM-9PM
Administrative Office:
6808 University Ave
Middleton, WI 53562